MedouraMedoura

Medoura Website Terms of Use

Version 1

Medoura Website Terms of Use

Effective Date: July 26, 2026
Last Updated: July 26, 2026

These Website Terms of Use (“Terms”) govern your access to and use of medoura.co and other public websites operated by CoFabri LLC under the Medoura name (collectively, the “Website”).

By accessing or using the Website, you agree to these Terms. If you do not agree, do not use the Website.

1. About Medoura

Medoura is a software and technology platform owned and operated by CoFabri LLC (“Medoura,” “Company,” “we,” “us,” or “our”).

Medoura provides technology services to healthcare practices, telehealth businesses, and other authorized customers.

Medoura is not a healthcare provider, medical practice, pharmacy, laboratory, or emergency service. Medoura does not diagnose, treat, prescribe, dispense medication, supervise healthcare providers, or make patient-specific clinical decisions.

Healthcare services made available through a Medoura-powered workflow are provided by the healthcare practice and licensed professionals identified to the patient.

2. Scope of These Terms

These Terms apply only to Medoura’s public Website and public Website features.

They do not govern:

  • healthcare services or patient care;
  • patient intake, onboarding, portals, messaging, or payments;
  • authenticated Platform access;
  • customer subscriptions or commercial services; or
  • services provided by a healthcare practice, pharmacy, laboratory, provider, or other third party.

Separate agreements, terms, notices, or consents may apply when you create an account, use a Medoura-powered workflow, purchase services, or interact with a healthcare practice.

3. No Medical or Professional Advice

Website content is provided solely for general informational, marketing, and business-evaluation purposes.

Nothing on the Website:

  • is medical, legal, pharmacy, tax, accounting, insurance, credentialing, compliance, or regulatory advice;
  • creates a provider-patient, attorney-client, fiduciary, advisory, agency, partnership, or other professional relationship with Medoura;
  • determines whether a healthcare service, provider, medication, pharmacy, workflow, or business model is lawful, safe, or appropriate;
  • guarantees treatment, prescribing, fulfillment, regulatory compliance, reimbursement, revenue, savings, or any other result; or
  • should be relied upon as a substitute for advice from a qualified professional.

For a medical emergency, call 911 or go to the nearest emergency department.

In the United States, call or text 988 for a suicide, self-harm, or mental-health crisis.

4. Eligibility and Authority

You must be at least eighteen (18) years old and legally capable of agreeing to these Terms.

If you use the Website or submit information on behalf of an organization, you represent and warrant that you have authority to act on behalf of that organization.

You may not use the Website if your use would violate applicable law or if Medoura has suspended or prohibited your access.

5. Permitted and Prohibited Use

You may use the Website only for lawful informational, business, and evaluation purposes.

You may not, directly or indirectly:

  • violate any law, regulation, court order, these Terms, or another person’s rights;
  • submit false, misleading, deceptive, fraudulent, infringing, unlawful, or impersonated information;
  • access or attempt to access any account, tenant, record, system, database, network, or non-public feature without authorization;
  • probe, scan, test, scrape, crawl, index, harvest, extract, frame, mirror, or monitor the Website or its content through automated or unauthorized means;
  • bypass authentication, access, rate-limit, consent, security, or technical controls;
  • introduce malware, harmful code, excessive traffic, denial-of-service activity, or other interference;
  • disrupt, damage, disable, overload, or impair the Website or related infrastructure;
  • reverse engineer, decompile, disassemble, translate, or attempt to discover source code, non-public APIs, schemas, models, methods, or underlying technology, except where applicable law expressly prohibits such a restriction;
  • use Website content or Medoura technology to train, benchmark, validate, improve, or support a competing product, artificial-intelligence model, or service without prior written permission;
  • remove proprietary notices or misuse Medoura’s names, trademarks, content, or branding;
  • use a bot, script, agent, or automated system to misrepresent a person, impersonate a user, or submit unauthorized requests; or
  • assist another person in prohibited conduct.

Medoura may investigate suspected misuse and preserve relevant records.

6. Website Requests and Demonstrations

The Website may allow you to request information, a demonstration, support, access, or another response.

You agree to provide information that is accurate, current, complete, and authorized.

Submitting a request does not require Medoura to:

  • accept you or your organization as a customer;
  • provide Platform access;
  • approve any healthcare service, workflow, integration, or proposed use;
  • enter into a business relationship;
  • reserve pricing, features, capacity, or availability;
  • treat submitted information as confidential unless Medoura separately agrees in writing; or
  • respond within a particular period.

A submission does not create a binding commercial or professional relationship.

7. Website Content and No Reliance

The Website may describe current, planned, experimental, beta, or potential features, services, or capabilities.

Descriptions, examples, demonstrations, screenshots, estimates, timelines, roadmaps, marketing statements, and other Website content:

  • may change or be removed at any time;
  • may not be complete, current, accurate, or suitable for a particular purpose;
  • do not create a warranty, service level, deliverable, legal opinion, or contractual commitment; and
  • should not be relied upon as a guarantee that a feature or service will be offered or remain available.

You are responsible for independently evaluating Website information and obtaining appropriate professional advice.

8. Intellectual Property

The Website and its software, text, graphics, logos, designs, workflows, interfaces, documentation, videos, trademarks, and other content are owned by or licensed to Medoura and are protected by intellectual-property laws.

Subject to these Terms, Medoura grants you a limited, revocable, nonexclusive, nontransferable, and nonsublicensable right to access and use the Website for lawful personal or internal business-evaluation purposes.

No ownership or other rights are transferred to you. All rights not expressly granted are reserved.

Except where applicable law expressly permits otherwise, you may not:

  • copy, modify, reproduce, publish, distribute, display, sell, license, or commercially exploit Website content;
  • create derivative works from Website content;
  • use Website content outside the limited permission granted by these Terms; or
  • use Medoura’s intellectual property in a manner that implies sponsorship, endorsement, affiliation, or authorization.

9. Trademarks

“Medoura,” associated logos, product names, designs, slogans, and other source identifiers are trademarks or service marks of CoFabri LLC or its licensors.

You may not use Medoura’s trademarks without prior written permission.

10. Submissions and Feedback

Do not submit through a general Website form:

  • protected health information or patient medical information;
  • full payment-card information;
  • passwords, authentication codes, credentials, or security secrets;
  • confidential customer or third-party information;
  • unlawful, infringing, defamatory, or malicious material; or
  • information you are not authorized to disclose.

You represent and warrant that you have all rights and authority necessary to submit any information or material you provide.

You grant Medoura a nonexclusive, worldwide, royalty-free license to host, reproduce, transmit, process, store, and use submitted information as reasonably necessary to:

  • evaluate and respond to the submission;
  • operate, maintain, and protect the Website;
  • prevent fraud, misuse, or security incidents;
  • comply with law; and
  • enforce these Terms.

If you voluntarily provide suggestions, ideas, comments, evaluations, feature requests, or other feedback, you grant Medoura a worldwide, perpetual, irrevocable, transferable, sublicensable, and royalty-free right to use, modify, reproduce, commercialize, and incorporate that feedback without restriction, attribution, or compensation.

Submitting information through the Website does not create a confidential, fiduciary, professional, exclusive, or advisory relationship.

11. Privacy

Medoura’s collection and use of information through the Website are described in the Medoura Privacy Policy and, where applicable, the Medoura Cookie and Tracking Notice.

Healthcare practices and other third parties may maintain separate privacy notices governing information they collect or control.

12. Third-Party Services and Links

The Website may link to, display, embed, integrate with, or rely upon third-party websites, software, content, communications tools, payment systems, scheduling systems, or other services.

Independent third parties control their own:

  • products and services;
  • availability and performance;
  • terms and policies;
  • privacy and security practices;
  • content; and
  • acts and omissions.

Medoura does not endorse or assume responsibility for an independent third party merely because the Website links to, displays, or interoperates with that third party.

Your use of a third-party service is at your own risk and is governed by that third party’s terms and policies.

13. Website Availability and Changes

Medoura may change, suspend, restrict, remove, or discontinue any part of the Website at any time, with or without notice.

The Website may be unavailable, delayed, interrupted, incomplete, insecure, or incompatible with a device, browser, network, or third-party service.

Medoura does not guarantee:

  • uninterrupted or continuous availability;
  • immediate delivery of a request or communication;
  • compatibility with every device or browser;
  • preservation of every feature;
  • correction of an issue within a particular time; or
  • that the Website will always be free from errors, harmful components, unauthorized access, or security incidents.

No system, transmission, or security measure can guarantee prevention of every outage, error, attack, interception, or unauthorized access.

14. Suspension and Termination

Medoura may suspend, restrict, block, or terminate access to the Website when reasonably necessary for:

  • operation or maintenance;
  • security;
  • legal or regulatory compliance;
  • fraud, abuse, or misuse prevention;
  • investigation or enforcement;
  • protection of Medoura, its customers, users, or third parties; or
  • any other legitimate business or legal purpose.

To the maximum extent permitted by law, Medoura is not liable for exercising these rights.

Provisions that by their nature should survive termination will survive, including provisions concerning intellectual property, submissions, feedback, disclaimers, liability limitations, indemnification, dispute terms, and general provisions.

15. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ALL WEBSITE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

MEDOURA DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, QUIET ENJOYMENT, AND ERROR-FREE OPERATION.

MEDOURA DOES NOT WARRANT THAT THE WEBSITE OR ITS CONTENT WILL:

  • BE UNINTERRUPTED, SECURE, COMPLETE, CURRENT, ACCURATE, OR ERROR-FREE;
  • MEET YOUR REQUIREMENTS OR EXPECTATIONS;
  • BE COMPATIBLE WITH EVERY DEVICE, BROWSER, SYSTEM, OR SERVICE;
  • BE FREE OF MALWARE OR OTHER HARMFUL COMPONENTS;
  • BE CORRECTED WITHIN A PARTICULAR PERIOD; OR
  • PRODUCE A PARTICULAR BUSINESS, CLINICAL, FINANCIAL, TECHNICAL, OR REGULATORY RESULT.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MEDOURA AND ITS AFFILIATES, OWNERS, MEMBERS, MANAGERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, DEVELOPERS, VENDORS, LICENSORS, INSURERS, AND AGENTS, COLLECTIVELY THE “PROTECTED PARTIES,” WILL NOT BE LIABLE FOR ANY:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, RELIANCE, OR PUNITIVE DAMAGES;
  • LOST PROFITS, REVENUE, BUSINESS, DATA, GOODWILL, REPUTATION, SAVINGS, OR OPPORTUNITY;
  • BUSINESS INTERRUPTION;
  • COST OF SUBSTITUTE PRODUCTS OR SERVICES; OR
  • CLAIMS OR DAMAGES ARISING FROM THE CONDUCT OF A THIRD PARTY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF MEDOURA AND THE PROTECTED PARTIES FOR ALL CLAIMS ARISING FROM OR RELATED TO THE WEBSITE WILL NOT EXCEED THE GREATER OF:

  1. ONE HUNDRED DOLLARS ($100); OR
  2. THE AMOUNT YOU PAID DIRECTLY TO MEDOURA FOR ACCESS TO THE PUBLIC WEBSITE DURING THE TWELVE (12) MONTHS BEFORE THE FIRST EVENT GIVING RISE TO LIABILITY.

These exclusions and limits apply:

  • regardless of the legal theory asserted;
  • regardless of whether a remedy fails of its essential purpose; and
  • even if a Protected Party was advised that damages were possible.

They do not apply to liability that cannot lawfully be excluded or limited.

The Protected Parties are intended third-party beneficiaries of the protections granted by these Terms.

No owner, member, manager, officer, employee, contractor, or other representative of CoFabri LLC has personal liability for the obligations of CoFabri LLC solely because of that person’s relationship with Medoura or CoFabri LLC.

17. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Medoura and the Protected Parties from third-party claims, demands, investigations, proceedings, damages, judgments, settlements, penalties, liabilities, costs, and reasonable attorneys’ fees arising from or related to:

  • your unlawful, fraudulent, abusive, or unauthorized use of the Website;
  • information or material you submit;
  • your breach of these Terms;
  • your violation of applicable law or another person’s rights; or
  • misuse committed through your account, device, system, or access.

Medoura may control the defense and settlement of an indemnified matter.

You may not settle an indemnified matter in a manner that admits wrongdoing by, imposes liability on, or requires action from a Protected Party without Medoura’s prior written consent.

This section does not require a consumer to indemnify Medoura where prohibited by applicable law.

18. Equitable Relief

Unauthorized access, security abuse, misuse of confidential or non-public technology, or infringement of Medoura’s intellectual property may cause irreparable harm for which monetary damages may be inadequate.

Medoura may seek injunctive, equitable, or other appropriate relief in addition to any other available remedies.

To the extent permitted by law, Medoura may seek such relief without posting bond.

19. Changes to These Terms

Medoura may update these Terms to reflect changes in law, technology, security, services, or business operations.

The “Last Updated” date identifies the current version.

Updated Terms become effective when posted unless a later date is stated.

Where required by law or reasonably appropriate, Medoura may provide additional notice or request renewed acceptance.

Your continued use of the Website after updated Terms become effective constitutes acceptance to the extent permitted by law.

20. Governing Law, Venue, and Jury Waiver

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Unless applicable law requires otherwise, any court proceeding arising from or related to these Terms or the Website must be brought exclusively in the state or federal courts located in Broward County, Florida.

You consent to the personal jurisdiction and venue of those courts.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY KNOWINGLY AND VOLUNTARILY WAIVES THE RIGHT TO A TRIAL BY JURY FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE WEBSITE.

21. General Terms

You may not assign or transfer these Terms without Medoura’s prior written consent.

Medoura may assign these Terms and its related rights and obligations to:

  • an affiliate;
  • a financing source;
  • a successor;
  • a purchaser;
  • a surviving entity in a merger or reorganization; or
  • an entity formed to own or operate CoFabri LLC or Medoura.

If a provision is found invalid, illegal, or unenforceable, it will be modified to the minimum extent necessary to make it enforceable while preserving its intended effect. The remaining provisions will continue in full force.

Medoura’s failure to enforce a provision is not a waiver of that provision or any other right.

These Terms, together with the Privacy Policy and any additional terms expressly presented for a particular public Website feature, constitute the complete agreement governing use of the public Website.

Headings are for convenience only.

The words “including” and “includes” mean “including without limitation.”

22. Contact

CoFabri LLC / Medoura

Legal inquiries: legal@cofabri.com